CINEMA VOUCHERS

  1. Which kitag cinema vouchers are available?
  2. Where can I purchase kitag cinema vouchers?
  3. Can I send kitag cinema vouchers online?
  4. Can I also redeem kitag cinema vouchers online?
  5. How long are kitag cinema vouchers valid for?
  6. Are out-of-date kitag cinema vouchers replaced?
  7. Can I have the value of the kitag cinema vouchers credited to a Carte Bleue?
  8. How can I reserve seats and pay for them with cinema vouchers?
  9. Which cinema vouchers apart from kitag cinema vouchers are accepted in kitag cinemas?
  10. Cinema gift card (Powercard)
1. Which kitag cinema vouchers are available?

We offer the following kitag cinema vouchers online:

  •  kitag cinema voucher for CHF 17 valid in all kitag cinemas in Zurich, Winterthur, Bern, Basel, St. Gallen and Lucerne
  •  kitag cinema voucher for CHF 20 valid in all kitag cinemas in Zurich, Winterthur, Bern, Basel, St. Gallen and Lucerne
  •  kitag cinema gold class voucher for CHF 74 valid in abaton cinema a & b in Zurich for 2 persons incl. 4 purchases at the kiosk
  •  kitag cinema lounge voucher for CHF 80 valid in the metropol cinema in Zurich for 2 persons incl. 4 purchases at the kiosk
  •  kitag cinema top class voucher for CHF 60 valid in cinedome cinema 1, 2 & 8 in St. Gallen for 2 persons incl. 2 purchases at the kiosk

Carte Bleue top-up card for CHF 50 – this voucher is credited to the Carte Bleue top-up. Redeemable at all kitag cinema box offices in Zurich, Winterthur, Bern, Basel, St. Gallen and Lucerne.

2. Where can I purchase kitag cinema vouchers?

The following kitag cinema vouchers can also be purchased here online:

  •  kitag cinema voucher for CHF 17 valid in all kitag cinemas in Zurich, Winterthur, Bern, Basel, St. Gallen and Lucerne
  •  kitag cinema voucher for CHF 20 valid in all kitag cinemas in Zurich, Winterthur, Bern, Basel, St. Gallen and Lucerne
  •  kitag cinema gold class voucher for CHF 74 valid in abaton cinema a & b in Zurich for 2 persons incl. 4 purchases at the kiosk
  •  kitag cinema lounge voucher for CHF 80 valid in the metropol cinema in Zurich for 2 persons incl. 4 purchases each at the kiosk  
  •  kitag cinema top class voucher for CHF 74 valid in cinedome cinema 1, 2 & 8 in St. Gallen for 2 persons incl. 2 purchases at the kiosk

Carte Bleue top-up card for CHF 50 – this voucher is credited to the Carte Bleue top-up. Redeemable at all kitag cinema box offices in Zurich, Winterthur, Bern, Basel, St. Gallen and Lucerne.

3. Can I send kitag cinema vouchers online?

Yes, when you buy kitag cinema vouchers online you can decide which one you would like to send. To do this, you merely have to enter for the respective cinema voucher under “Send this voucher directly as a gift to” the email address to which it should be sent in your name. You can also attach a personal message to each cinema voucher. Simply select “Imprint personalised message” and enter the text online or leave it blank and write in the message by hand.     

4. Can I also redeem kitag cinema vouchers online?

Cinema vouchers, complementary tickets and vouchers for cinema tickets can, for security reasons, only be redeemed directly at a kitag cinema box office. These currently only have one barcode number, which would have to be entered manually online by the customer in such a case. If the number was entered incorrectly, another voucher would be validated.

You can also reserve seats in advance by telephone via the helpdesk number 0900 556 789 (CHF 1.50 per call + CHF 1.50 per minute, calls from a mobile will cost extra) and redeem the vouchers when you pick up your tickets at the cinema. The helpdesk is manned daily from 8.00 am – 10.00 pm (Fri/Sat until 11.00 pm). The reserved tickets are available for up to 45 minutes before the showing starts.

5. How long are kitag cinema vouchers valid for?

Kitag cinema vouchers are valid for 2 years.

6. Are out-of-date kitag cinema vouchers replaced?

Kitag cinema vouchers with a monetary value (e.g. CHF 17, CHF 18, CHF 20, etc.) are valid for 2 years and are additionally accepted for one month after the expiry date at kitag cinema box offices. After this period all kitag cinemas no longer accept any vouchers.

Of course, we are willing to reimburse any kitag cinema vouchers that have expired after the above-mentioned time period in the form of kitag complementary tickets provided they were issued by kitag kino-theater ag and have a fixed monetary value (free admittances, complementary cards, vouchers for cinema tickets and non-kitag vouchers are therefore excluded).

Should this be the case, you can send us the original kitag cinema voucher(s) to the address below and note your address.

kitag kino-theater ag
Löwenstrasse 11
CH-8021 Zurich

In the case of cinema vouchers issued by rival companies, please contact them directly.

7. Can I have the value of the kitag cinema vouchers credited to a Carte Bleue?

Valid kitag cinema vouchers with a fixed value, also Zürcher cinema vouchers from Arthouse or vouchers, can be credited to Carte Bleue top-up at any time at any kitag cinema box office (excluding free admittances, complementary tickets and vouchers for cinema admittances). The minimum top-up of CHF 30 applies, i.e. the difference can be paid in cash, etc.

Redemption of a ProCinema voucher is subject to purchase of a ticket. The Procinema voucher has no fixed value; the latter has the value of the ticket purchased for it in each case. In the case of ProCinema vouchers if a ticket is purchased, the value of the respective ticket at the box office can thus be credited to the Carte Bleue top-up (at least CHF 30/max. CHF 300; seats with add-on services are excluded). However, the ticket is simultaneously debited again from the Carte Bleue with the same value.

8. How can I reserve seats and pay for them with cinema vouchers?

You can also reserve seats in advance by telephone via the helpdesk number 0900 556 789 (CHF 1.50 per call + CHF 1.50 per minute, calls from a mobile will cost extra) and redeem the vouchers when you pick up your tickets at the cinema. The helpdesk is manned daily from 8.00 am – 10.00 pm (Fri/Sat until 11.00 pm). The reserved tickets are available for up to 45 minutes before the showing starts.

9. Which cinema vouchers apart from kitag cinema vouchers are accepted in kitag cinemas?
  • ProCinema vouchers (valid in all Swiss cinemas, excluding seats with add-on services)
  • Zürcher cinema vouchers (valid in all cinemas in the city of Zurich)  
  • Bern city cinema vouchers (valid in all Bern city cinemas)
10. cinema gift card (Powercard)

Since December 2009 cinema gift cards, which are output by Powercard, have been sold at approximately 500 post offices. They are valid in all kitag cinemas, but not on kitag.com. kitag cinema gift cards can be topped up with any amount you wish when purchased at the respective post office (CHF 20, CHF 50, CHF 100, CHF 150, CHF 200, CHF 500). An additional top-up is not possible. 24 months after the top-up date the card loses its validity and the remaining credit expires and is not refunded. The card is not replaced in case of loss or theft.

You can check the current balance either by text on 9234 or at www.powercard.ch.

If you have any further questions about the cinema gift card, please contact the PowerCard Hotline 071 225 40 30 (info@powercard.ch) (Monday to Friday, 8.00 am - 5.00 pm).