CINEMA VOUCHERS

  1. Where can I buy KITAG CINEMAS cinema vouchers?
  2. Can I also redeem KITAG CINEMAS vouchers online?
  3. How long are KITAG CINEMAS vouchers valid for?
  4. Are out-of-date KITAG CINEMAS vouchers replaced?
  5. Can I have the value of the KITAG CINEMAS vouchers credited to a Carte Bleue?
  6. How can I reserve seats and pay for them with cinema vouchers?
  7. Which cinema vouchers apart from KITAG CINEMAS vouchers are accepted in kitag cinemas?
1. Where can I buy KITAG CINEMAS vouchers?

The old cinema vouchers are now no longer available. You can now buy gift cards online with any amount of credit and a huge range of designs. These can now also be used at kitag.com and in the KITAG CINEMAS app to purchase cinema tickets. If desired, they can be sent directly to the recipient together with a personal message. You can find more information under SHOP – GIFT CARDS.

2. Can I also redeem KITAG CINEMAS vouchers online?

Cinema vouchers, complementary tickets and vouchers for cinema tickets can, for security reasons, only be redeemed directly at a kitag cinema box office. These currently only have one barcode number, which would have to be entered manually online by the customer in such a case. If the number was entered incorrectly, another voucher would be validated.

You can also reserve seats in advance by telephone via the helpdesk number 0900 556 789 (CHF 1.50 per call + CHF 1.50 per minute, calls from a mobile will cost extra) and redeem the vouchers when you pick up your tickets at the cinema. The helpdesk is manned daily from 8.00 am – 10.00 pm (Fri/Sat until 11.00 pm). The reserved tickets are available for up to 45 minutes before the showing starts.

3. How long are KITAG CINEMAS vouchers valid for?

Kitag cinema vouchers are valid for 2 years.

4. Are out-of-date KITAG CINEMAS vouchers replaced?

Kitag cinema vouchers with a monetary value (e.g. CHF 17, CHF 18, CHF 20, etc.) are valid for 2 years and are additionally accepted for one month after the expiry date at kitag cinema box offices. After this period all kitag cinemas no longer accept any vouchers.

Of course, we are willing to reimburse any kitag cinema vouchers that have expired after the above-mentioned time period in the form of kitag complementary tickets provided they were issued by kitag kino-theater ag and have a fixed monetary value (free admittances, complementary cards, vouchers for cinema tickets and non-kitag vouchers are therefore excluded).

Should this be the case, you can send us the original kitag cinema voucher(s) to the address below and note your address.

kitag kino-theater ag
Löwenstrasse 11
CH-8021 Zurich

In the case of cinema vouchers issued by rival companies, please contact them directly.

5. Can I have the value of the KITAG CINEMAS vouchers credited to a Carte Bleue?

Valid kitag cinema vouchers with a fixed value, also Zürcher cinema vouchers from Arthouse or vouchers, can be credited to Carte Bleue top-up at any time at any kitag cinema box office (excluding free admittances, complementary tickets and vouchers for cinema admittances). The minimum top-up of CHF 30 applies, i.e. the difference can be paid in cash, etc.

Redemption of a ProCinema voucher is subject to purchase of a ticket. The Procinema voucher has no fixed value; the latter has the value of the ticket purchased for it in each case. In the case of ProCinema vouchers if a ticket is purchased, the value of the respective ticket at the box office can thus be credited to the Carte Bleue top-up (at least CHF 30/max. CHF 300; seats with add-on services are excluded). However, the ticket is simultaneously debited again from the Carte Bleue with the same value.

6. How can I reserve seats and pay for them with cinema vouchers?

You can also reserve seats in advance by telephone via the helpdesk number 0900 556 789 (CHF 1.50 per call + CHF 1.50 per minute, calls from a mobile will cost extra) and redeem the vouchers when you pick up your tickets at the cinema. The helpdesk is manned daily from 8.00 am – 10.00 pm (Fri/Sat until 11.00 pm). The reserved tickets are available for up to 45 minutes before the showing starts.

7. Which cinema vouchers apart from KITAG CINEMAS vouchers are accepted in kitag cinemas?
  • ProCinema vouchers (valid in all Swiss cinemas, excluding seats with add-on services)
  • Zürcher cinema vouchers (valid in all cinemas in the city of Zurich)  
  • Bern city cinema vouchers (valid in all Bern city cinemas)